Archive for the 'Email Tips' Category

Ahhhh… the formuliac birthday note from the candidate’s spouse..

Guilty. I’ve sent them. I just thought it was funny that I got two this week - an email from Bill Richardson’s campaign yesterday and a blog post from Tom Harkin’s campaign today.

Ok, there’s nothing wrong with the tactic. Nothing at all. The real reason for this post was to point out that we really need to step back and remember that we aren’t the audience for the appeals. We all know that, but we forget - like I did today. How many non-internet professionals are paying attention to the online outreach of Richardson and Harkin? Richardson supporters in Iowa, I guess… At any rate, just remember - what we think is lame, or tired doesn’t matter. Pay attention to your data. If something works, keep doing it. If not, change. If you are just doing it because EVERYBODY does it (like the message from the spouse) then you should rethink your strategy.

Services

Smallbrain Solutions, Inc. isn’t one of those firms that says they can do anything - then tries to figure it out after you sign the check. Nope, we prefer to stay focused on a few things and do those really well. We’re always learning new things, but we’re honest about what we can and can’t do (at least not yet). As for what we excel at:

“Agile” Online Campaign Management

There sure is a new media labor shortage out there and as a result, most campaigns and organizations have hired people who are learning on the job. Let us craft a campaign plan for you and train them. We’ve been doing this a long time. We’ve been through four political cycles online already and we help build your teams’ skills while providing unparalleled planning, optimization and implementation of your online and social marketing planning. We’ve done most of the important online stuff: Blogging, blogger relations, social networking, search optimization, paid search, online ads, mobile marketing - not to mention website design, traffic analysis and email fundraising, widget-building, and even a little FEC compliance. You’ll want someone else doing your TV ads, mail, press and polling though. Also canvassing… we don’t miss that at all… ok, maybe just a little.

Social Networking

You need someone that can make your organization get more impact out of Facebook, YouTube, MySpace, and your blogging. While it may seem like there is nothing you can do to get attention online, we can show you how to apply social networking best practices to vastly improve your return-on-investment for all the new-fangled media. Why? Well, honestly, we’re dorky and we basically do that all day long anyway. This helps us make your organization a more valuable part of the online conversation - providing incentives for the crowds out there to help spread your message - and answer your calls to action.

Email Marketing and List Growth

Don’t believe people who say email is dead. We’re buried in it too - but solid, data-driven email programs do generate significant returns for organizations and campaigns. Unfortunately, too many organizations spend too much time on unproductive parts of email work - which increases your costs and ruins your return. We can help right your ship and demonstrate serious improvements by implementing a comprehensive strategy and rigorous testing regime. That way you aren’t guessing at what will work. You’ll KNOW.

Email Tips: The Fake Forward

In addition to not writing here, I haven’t been checking my email list account very much. When I did look at it this evening, I noticed that there were a couple different groups that had used a “fake forward” email format in an attempt to increase open rates. This is still an uncommon strategy based on my unscientific collection of emails from various campaigns, groups and companies - but I am curious as to what the results have been. I suspect that they do raise open rates and conversion rates somewhat based on my experience with this format - but we didn’t A/B test it, so I don’t have conclusive evidence. Here are the two most recent examples in my gmail:

From: Ken Mehlman, RNC Chairman (kenmehlman @gop.com)
Subject: FW: Getting It Done
Sent: Aug 25, 2006 7:44 PM

Click here for a PDF of the RNC email

From: Ellen Moran, Executive Director (information @emilyslist.org)
Subject: FW: Time’s up for EMILY’s List
Sent: Aug 7, 2006 2:15 PM

Click here for a PDF of the EMILY’s List email

As you can see, they both claim to just be forwarding on a message from one of their political staffers. The RNC email doesn’t really even try to hide it (would you imagine that an email from the political director to your chair would include a live link to your donation page?). Anyway - I definitely recommend testing it out - you may be surprised at the results.